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Product FAQs

Yes! You're not buying something complicated at all. Simply take one capsule in the morning, and one capsule at night, to support your gut health.

Each bottle contains a 30-day supply.

Probiotics are important during perimenopause, menopause and postmenopause because they can help manage a range of symptoms and health issues related to hormonal changes. By supporting digestive health, bone density, weight management, mental health, vaginal health, and immune function, probiotics contribute to overall well-being during this transitional phase.

Our formula includes a blend of Lactobacillus acidophilus, Bifidobacterium lactis, Lactobacillus paracasei, Marine polysaccharide complex, and Fructooligosaccharide.

The formula is proudly manufactured in a state-of-the-art, FDA-registered facility in the USA, adhering to the strictest cGMP standards to ensure quality and safety.

The capsules are tasteless, ensuring they can be easily incorporated into your daily routine without affecting the flavor of your meals or drinks.

Absolutely, our My Healthy Gut™ formula is vegan-friendly, aligning with plant-based dietary preferences.

Our bodies are so special and behave in such a unique manner during these periods in our lives, so it's best to discuss with your healthcare provider before beginning any new supplement if you are pregnant or breastfeeding.

Keep the bottle in a cool, dry place away from sunlight to preserve the integrity of the probiotics.

While typically well-tolerated, some individuals may experience temporary digestive adjustments as the body acclimates to the probiotic.

This formula is tailored for adults. Consult your child's healthcare about pre- and probiotics suitable for them.

Contact us

If you have any questions or concerns, please email us at any time at care@wellinda.health and our Customer Care Team will assist you as soon as possible.

CONTACT US

Subscriptions

When you purchase a subscription, you'll receive repeat deliveries based on the duration and frequency you select. Your payment details will be securely stored, and you'll be charged for each delivery unless you choose to pay in advance.

Your order confirmation emails contain links to your order, where you can manage your subscription. You can pause, reschedule, or cancel it at any time. Alternatively, you can manage your subscription through our subscription portal by creating a free account on our website.

Some subscriptions may auto-renew at the end of their duration. If you do not wish to renew, you can cancel your subscription before it renews.

You can cancel or change your subscription at any time via the link in your order confirmation emails. Alternatively, you can manage your subscription through our subscription portal by creating a free account on our website.

Yes, you will receive a notification email for every upcoming delivery. This email is a reminder of the date your order will be placed. Following the order date, our standard fulfillment process begins, and you will soon receive a shipping email with your tracking number. The reminder email is not an announcement of the delivery date.

To access your subscription portal, click the "Manage Subscription" link in your welcome email or create a free account on our website for 24/7 access.

Your payment and shipping details are stored securely using the world-class security of Shopify and Shopify Payments. As a third-party provider, Shopify processes and stores your payment information, ensuring that it is protected with industry-leading security measures. Many eCommerce stores trust Shopify for secure transactions. Rest assured, Wellinda does not store your payment details directly, providing an extra layer of security for your peace of mind.

Please refer to our returns and refunds FAQs.

If you have any questions or concerns, reply to the subscription confirmation email, and our customer service team will assist you as soon as possible. Or email us at any time at care@wellinda.health

Your subscription is managed by Appstle, the world's #1 subscription management service for e-commerce.

Orders and delivery

Orders are typically dispatched within 24-48 hours on business days. Orders placed on Friday evening or over the weekend are processed on Monday.

Responsibility transfers to you once the items are delivered to the shipping carrier. Use your tracking number to resolve any issues directly with the carrier.

Email us at care@wellinda.health with your order number, order date, and reason for cancellation. Cancellations are only possible if the order has not yet been shipped.

Returns and refunds

If you're not satisfied with your purchase, you can return it within 30 days for a full refund, minus shipping costs. Single items must be returned in good condition with original packaging. For bundled items, the first container can be returned used or unused, while all other items must be unopened and unused with original packaging.

Return the item in good condition, with all original packaging and accessories, whether used or unused.

Return the first container in good condition, used or unused. All other items must be unopened and unused, with original packaging and accessories.

Sale and clearance items cannot be refunded. This does not apply to bundled items indicating a bulk savings cost.

You are responsible for shipping costs unless the product arrived damaged or defective.

We understand this can be frustrating, and we want to do everything we can to get it resolved quickly and easily. Please email our Wellinda™ Customer Care Team at care@wellinda.com for assistance. Please include your order number in the email and we will make every reasonable effort to replace the item in a timely manner.

Email us at care@wellinda.health with your shipment number, delivery date, and a picture of the product that meets the refund criteria.

Refunds are processed after the returned item is received and inspected. Please contact us for detailed instructions.